A manager can make or break a workplace. With foresight, the ability to provide a bridge between workers and upper level management, and keen organisational skills, a good manager can create a workforce that is a team, build a workplace that is safe, and play a huge role in the success of a business. These are five characteristics to look or in a good manager.
The role of any manager is to have a good idea of what could or will happen next. That involves a proven track record of foreseeing and planning for best and worst case scenarios. It may involve recognising dangerous workplace practices that need to be remedied to avoid workers’ compensation claims or finding innovative ways to improve productivity. A good manager has the ability to assess situations in the workplace daily and find better outcomes for their workforce and employer.
2. People Handling
More often than not, the role of a manager is to successfully handle people. That may mean bringing the team together through rewards and initiatives or nipping workplace disputes in the bud. The best managers know the best results are achieved through a happy workforce, and that their performance is based on the performance of the team rather than the individual. A manager who handles people well should be able to resolve any issues in-house, whereas disgruntled employees are more likely to involve a third party, such as Sinnamon Lawyers, if they feel their manager is not approachable.
Open communication between any manager and their workforce allows issues to be raised, grievances to be addressed, and problems to be resolved. The best managers are great communicators, equally adept at listening to their workforce and telling people, including upper management, how to resolve a potential problem. That’s why the door to any manager’s office should “always be open” and a good manager should be accessible.
4. Turning Words into Action
While good communication is an attribute for any good manager, giving action to those words is equally important. This could be as simple as a proven history of good workplace policy implementation so the workforce and management are clear and have written policies as to what is expected of them.
5. Good Organisation
It almost goes without saying that the most effective managers are organised ones. They have the ability to handle their own workload, meet performance indicators, and improve the workplace. They are organised enough to spot issues before they become problems and do something about them in a timely manner.
For business owners and upper management, employing a good manager can be the difference between a workforce that is driven, safe, and happy and one that is riddled with workplace issues. Ultimately, in the long run, they can save their employers a lot of the hassle and expense of problems, such as workers’ compensation claims, bullying, and harassment.
For workers, a good manager can mean the difference between a workplace that is enjoyable or one that is downright dangerous. If you’ve seen examples of either fantastic or terrible management in your workplace, share your insights and experiences below to help any management staff reading this work on their skills.