Conflict in the workplace is one of the most uncomfortable and stress inducing experiences that any employee can have. Whether you work in a small office or on a job site doing work with a company like Brickworks Property Restoration, having conflict with coworkers, colleagues, or even supervisors can have negative effects on your company’s culture and lead to lower rates of productivity and retention among employees. No matter what causes a workplace conflict, it is important to resolve such the issue in a timely and professional manner. Keep reading to learn 3 simple but helpful tips for effective workplace conflict resolution.
Address Issues Immediately
Allowing bad blood with another coworker or colleague to go unaddressed for a long period of time can make things worse. Although direct conflict can be anxiety inducing, addressing a problem directly the moment it arises is the best way to solve it without allowing negative feelings to fester and lead to resentment among yourself and a colleague.
Approaching conflict selfishly is one of the worst things you can do when attempting to solve a problem with someone in the office. While it is important to get your side of a story or situation across, it is also important for you to practice active listening when hearing your coworker or colleague’s side of the story and important for you to engage in having empathy towards them and their feelings. Instead of approaching conflict like a confrontation, view the experience of resolving workplace conflict as the opportunity to have a conversation about a misunderstanding which results in you working to hear and understand the other person’s feelings on a particular matter.
At the end of the day, there is no way for you to force anyone to hear and understand your side of a conflict and to agree with you in the way that you want. Although doing so can be frustrating, it is important to approach conflict resolution with an understanding that the other party might have a different perspective than you, which you should work to respect. Opposing viewpoints and behaviors can co-exist in a diverse workplace, which is important to understand during conflict with a colleague so that you can both get along and work together with no trouble moving forward.